Lauren Ford

As Marketing Communications Manager, Lauren Ford is the dynamic voice behind this week's blog. Delivering effective messaging across reseller channels and end-user communities, Ford develops and executes communication plans that support Square 9’s overall marketing goals and objectives.
Find me on:

Recent Posts

Back to School with Document Management Software

Posted by Lauren Ford on Apr 17, 2018 3:46:50 PM

Whether a local school district or state university, education institutions are faced with a number of document management challenges, from high paper costs to compliance issues. When tight budgets and document security are always of top concern, it becomes difficult for educators and administrators to complete manual paper-based tasks in a streamlined, and cost-effective manner.

Read More

Topics: Paperless Office, Document Management Software, Education

The Inside Scoop On the Latest Capture Innovation

Posted by Lauren Ford on Apr 3, 2018 10:19:26 AM

With the availability of digital information on the rise, organizations are struggling to process data from a number of sources, in a variety of formats. As a result, employees must bend over backwards to find the information they need to do their jobs effectively. Having the ability to capture, control, and analyze digital data has become critical as more information is being shared in unstructured formats, like email and web based forms.

Read More

Topics: Efficiency, Document Workflow, Capture

Improving Business Performance Through Existing Equipment

Posted by Lauren Ford on Mar 20, 2018 10:49:37 AM

Did you know your existing customers are also your prospects? When your business needs to increase revenue, look no further than your current customer base. According to Gartner Group, 80% of future profits come from 20% of current customers. It has also been reported that repeat customers refer 50% more people to your business than one-time buyers! Returning customers truly have the power to help drive sales in your business.

Read More

Topics: Document Management Software, Document Workflow, Integration

The Key Elements for Business Efficiency

Posted by Lauren Ford on Mar 13, 2018 1:31:57 PM

Whether your company manages 100 or over 100,000 business documents daily, there are sure to be challenges with manual processing. As multi-formatted documents are received, staff across various departments must quickly and accurately process their data. According to AIIM, on average, 44% of documents arrive as electronic records, however 59% of these will end up as a paper copy. This may include PDFs, faxes, emails, Word documents and Excel spreadsheets. Not only are processing times and accuracy considerable factors for a more efficient environment, but paper costs rise dramatically for unnecessary printing of digital documents.

Read More

Topics: Document Management Software, Enterprise Content Management

The Era of Digital Transformation in Higher Education

Posted by Lauren Ford on Mar 6, 2018 3:50:07 PM

Higher education is faced with the unique challenge of managing a never-ending influx of information. Each semester, new students arrive with applications, enrollment forms, course records, and financial aid paperwork, adding strain to an already stretched admissions department. According to AIIM research, the majority of higher education institutions in the U.S. are planning to use Software as a Service (SaaS) to control the information chaos. With no time to waste, around 30% reported a goal of implementing SaaS within the next 5 years. Of the institutions surveyed, 81.4% are looking to gain better analytics and improve the tracking of student enrollment and performance. Specifically they’re turning straight to document management software to accomplish all of their technology needs.

Read More

Topics: Document Management Software, Productivity, Education

Achieve Smarter Selling Through Sales and Marketing Alignment

Posted by Lauren Ford on Jan 30, 2018 5:09:39 PM


Marketing Communications Manager at Square 9, Lauren Ford, participated in a guest blog post for a digital issue of The Imaging Channel. From inbound marketing tools to data-driven accountability tactics, Ford discusses the power of Sales and Marketing alignment and how to use this synergy to drive additional revenue.

Did you know the average consumer makes their way through 60 percent of the sales cycle before your sales team gets involved? Let me take a minute to explain. In the past, sales would have complete control over the information shared with their prospective customers. From product functionality to testimonials, if a potential customer had a question, they’d call sales. The problem is that’s not how it works anymore.

Read More

Calculating Paper Costs: 4 FAQs

Posted by Lauren Ford on Dec 26, 2017 11:00:00 AM

How much money does your company spend managing paper every year? Most people do not have an answer to this question, or know how to reach one. Of course, paper related expenses vary by company, however the costs of managing paper are quite expensive. Individual companies need to distinguish their current costs of handling paper files to fully comprehend the benefits of implementing a document management solution. Let’s take a look below at 4 of the most frequently asked questions surrounding paper management costs.

Read More

Topics: Paperless Office, Document Management Software

GlobalSearch 4.5: Everything You Need to Know

Posted by Lauren Ford on Dec 12, 2017 4:08:25 PM

So, you may have heard about the new GlobalSearch® 4.5 from Square 9 Softworks, and how it’s making its mark as the next-generation, web-based solution for enterprise content management (ECM). Sounds great, right? Well, you may still be wondering what makes this release so important.

To start, it’s important to recognize that innovative software never stays still. Beyond the newest features and functionality, it’s essential to keep your software - and your business - up to speed with regular GlobalSearch updates. Version 4.5 marks exceptional significance because it extends your document management initiatives to the powerful platform of the modern browser.

Read More

Topics: Document Management Software, Enterprise Content Management

Accounts Payable: Document Management in the Modern Browser

Posted by Lauren Ford on Nov 21, 2017 11:27:00 AM

Many accounts payable (AP) processes utilize outdated and inefficient techniques for data capture and distribution. According to a study by the Aberdeen Group, 50% of accounting organizations surveyed have yet to adopt an automated AP solution, with a third of those organizations receiving roughly 25,000 invoices per month! Whether they are aware or not, manually processing business critical AP documents can lead to a number of business challenges, from repetitive data entry, to missed deadlines, and costly double payments.

Read More

Topics: Accounting, Efficiency, Document Workflow, Mobile Document Management, Digital Signature

Agricultural Growth with Document Management Software

Posted by Lauren Ford on Nov 14, 2017 11:58:18 AM

The agriculture sector is a unique industry due to its strategic importance for both consumers and the economy. According to the United States Department of Agriculture (USDA), the rise in agricultural productivity from the early 1980s to today has been the single most important source of economic growth in the U.S. farm sector. Yet, as a result of this expansion in production, agricultural organizations are experiencing growing pains internally, especially in establishing efficient document processing.

Read More

Topics: Document Management Software, Efficiency, Automation, Collaboration