Lauren Ford

As Marketing Communications Manager, Lauren Ford is the dynamic voice behind Square 9 Softworks. Delivering highly effective messaging across reseller channels, end user communities and outside agencies, Ford develops, drives and executes communication plans that effectively support Square 9’s overall marketing goals and objectives.
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Recent Posts

4 Reasons to Ditch the File Cabinet for Improved Records Management

Posted by Lauren Ford on Jan 13, 2016 10:51:14 AM

Many organizations still rely on filing cabinets to store and protect their most sensitive workforce records. However, today’s office space is being used more resourcefully and bulky file cabinets pose more problems than real estate. From accessibility to productivity old storage methods like filing cabinets can drastically minimize an organization’s efficiency, time and cost savings. Are you looking to improve records management processes in your business? Start by ditching those filing cabinets for a digital solution.

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Topics: Paperless Office, Document Management Software, Efficiency, Collaboration, Security, Enterprise Content Management, Contract Management

Document Management Software: So Much More than Digital Storage

Posted by Lauren Ford on Dec 30, 2015 10:28:06 AM

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It's a challenge for companies to keep up with the paperwork and electronic files that are routed throughout an office every day. Since keeping things organized is critical for success, virtually any business could benefit from document management software. Truly any business! If your company handles invoices, forms, correspondence, emails, personnel documents, client files or any other type of data, then implementing document management software can allow your business to run more productively and efficiently.

Utilizing document management software is a great way to organize all of your paper and digital files in a central location, where everyone with the appropriate permissions, has easy access to managing critical business information. But contrary to its name, that’s not all that document management can do for an organization.

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Topics: Document Management Software, Digital Storage, Collaboration, Mobile Document Management, Security, Enterprise Content Management, Business Continuity

Building Effective Business Processes with Workflow Software

Posted by Lauren Ford on Dec 10, 2015 8:56:26 AM

Every day large volumes of paperwork can become difficult to manage, often leading to data entry errors, loss of information and inconvenient work delays. This inefficient use of time, equipment and resources can result in significant financial losses for any sized business.

Many companies look to workflow software to scale up their productivity. Workflow software is comprised of a set of tools aimed at maximizing all the benefits of performing automated business processes while reducing costs. It allows individuals to automate repetitive business processes and easily follow up on uncompleted tasks. Users gain knowledge into workflow performance with in-depth visibility into what needs to be done, who is involved in the process and what will happen after an action is taken. In order to build effective automated processes, organizations can implement workflow software that will deliver the following five essential features:


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Topics: Document Management Software, Efficiency, Automation, Document Workflow, Integration

Identifying the ROI Benefits of Content Management Solutions

Posted by Lauren Ford on Dec 1, 2015 7:35:01 AM

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As Q4 comes to an end, businesses must now take the time to review their P&Ls and finalize a suitable budget for the upcoming year. Visual numerical data instantly shows decision makers if and how a new implementation has impacted costs. However, not all business solutions deliver hard ROI figures.

Proven for paper-intensive work environments, Enterprise Content Management software allows businesses to become more efficient with the seamless ability to capture, index, process, retrieve and archive digital documents. A main goal of implementing content management solutions is to reduce costs, however increased efficiency does not always correlate to recognizable cost savings. This is, of course, without a little thought and exploration. Let’s identify common business inefficiencies where the ROI benefits of content management software come to light.

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Topics: ROI, Web Forms, Paperless Office, Document Management Software, Automation, Document Workflow, Integration, Enterprise Content Management

Are You Making the Most of Your Purchase to Pay Process? 3 Questions to Consider

Posted by Lauren Ford on Jul 22, 2015 11:29:43 AM

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Essentially every business, regardless of industry, manages a Purchase to Pay process. For financial departments, Purchase to Pay is common knowledge, but those in other areas of business might struggle to understand this process in its entirety. Also called ‘Procure to Pay’ and more commonly referred to as P2P, Purchase to Pay is the process of events which occurs in a business between the purchase of goods and services and the payment of an invoice.

From purchase requisition to purchase order, delivery confirmation and final payment, P2P is a document-intensive cycle and involves the proper management of detailed paperwork including checks, invoices and proof of deliveries (PODs), among others. A critical cross-functional process, various people and departments are involved, making paper-based Purchase to Pay initiatives time-consuming and highly inefficient.

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Topics: Web Forms, Paperless Office, Accounting, Document Management Software, Document Workflow, Integration, Collaboration, Enterprise Content Management

Taking HR Paperless: 3 Tips to Ensure a Smooth Transition

Posted by Lauren Ford on Jun 26, 2015 6:32:12 AM

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Increasingly more businesses are transitioning into high-tech office environments with digital kiosks, collaborative workspaces and progressive amenities. Filing cabinets are vanishing as companies worldwide are taking business digital. The office of the future is paperless, and employers maintaining their documents electronically are realizing storage efficiencies, improved accessibility and workflow at drastically lower costs.

Moving a business paperless saves time and money while improving productivity, security and collaboration. The easiest way to get started is by digitizing personnel documents within the Human Resources department. Doing so allows the immediate benefits of paperless efficiency to be realized company-wide. Let technology do the work for you and, with these five tips, soon your company can experience the impacts of going digital.

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Topics: Web Forms, Paperless Office, Compliance, Document Management Software, Human Resources, Automation, Enterprise Content Management, Digital Signature, Capture

Digital Archiving in the Pharmaceutical Industry

Posted by Lauren Ford on Jun 17, 2015 7:23:36 AM

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All over the pharmaceutical industry, both businesses and patients depend heavily on the integrity and confidentiality of archived records. In the highly regulated world of drug manufacturers, properly preserving documentation is a critical requirement for business continuity. As technology continues to advance, medical corporations need to embrace document management solutions, eSignature capabilities and the benefits of automating workflow processes to help ensure the wellbeing of patients, business and the pharmaceutical industry.

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Topics: Paperless Office, Compliance, Document Management Software, Digital Storage, Enterprise Content Management

The Competitive Advantage of Compliance Part II. ISO 9001

Posted by Lauren Ford on Nov 13, 2014 10:41:15 AM

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ISO 9001 standards are a set of quality management guidelines designed to ensure that superior efficiency and customer service are met through structured document regulations. Commonly a requirement of government and manufacturing entities, meeting ISO 9001 standards has become increasingly popular for large and small businesses alike – and the competitive pressure for new companies to comply will only continue to increase. Why? Because ISO 9001 compliant entities are getting a leg up on the competition by leveraging business automation to streamline processes and create company-wide structure to daily operations.

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Topics: Compliance, Document Management Software, Customer Service, Enterprise Content Management

The Competitive Advantage of Compliance Part I. HIPAA

Posted by Lauren Ford on Nov 7, 2014 6:22:34 AM

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Increasingly more physician practices and medical organizations are moving forward with the electronic processing of patient health information (PHI) in order to stay competitive within the healthcare sector and abide by the Health Insurance Portability and Accountability Act (HIPAA). The Security Standards of HIPAA consist of complex regulations built to ensure the safeguarding of PHI. These regulations include secure access control to records, tracked document actions, the ability to block sensitive data and ensuring the entire staff is properly trained on digital information management procedures.

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Topics: Web Forms, Compliance, Document Management Software, Document Workflow, Healthcare, Security, Enterprise Content Management, Digital Signature, Capture

How Real Customers Leverage GlobalSearch API Functionality

Posted by Lauren Ford on Oct 23, 2014 6:31:27 AM

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Paper-intensive companies turn to GlobalSearch Document Management for a number of reasons. GlobalSearch is an easy to implement, easy to use and extremely flexible solution, built to eliminate inefficient paper processes and reduce manual data management. But when searching for the right document management software, time and time again, prospective customers will ask one deal-breaking question: “Can I access files stored in the digital database from my other business applications?” With GlobalSearch, the answer is yes!

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Topics: Document Management Software, Document Workflow, Integration, End User Experience, Enterprise Content Management, API