4 Reasons Why You Need to Attend the Premier Industry Conference of the Year!

Posted by Alyssa Anderson on Jul 22, 2016 3:00:00 PM

We’re only two months away from Square 9’s premier Reseller and End User Conference, Encompass 2016, and this year’s event is primed to be even better than the last! Not only is the venue a luxury oceanfront oasis, but the educational opportunities, recertification and networking outlets presented are sure to help attendees ‘Change the Direction of Business’ – for the better.

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Topics: Document Management Software, End User Experience, Education, Enterprise Content Management

How Real Customers Leverage GlobalSearch API Functionality

Posted by Lauren Ford on Oct 23, 2014 6:31:27 AM

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Paper-intensive companies turn to GlobalSearch Document Management for a number of reasons. GlobalSearch is an easy to implement, easy to use and extremely flexible solution, built to eliminate inefficient paper processes and reduce manual data management. But when searching for the right document management software, time and time again, prospective customers will ask one deal-breaking question: “Can I access files stored in the digital database from my other business applications?” With GlobalSearch, the answer is yes!

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Topics: Document Management Software, Document Workflow, Integration, End User Experience, Enterprise Content Management, API

How Document Management Makes Your Business More Efficient Part IV. Contract Management

Posted by Lauren Ford on Sep 22, 2014 1:32:07 PM

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Contract management is critical for any company, regardless of industry, because documented contracts provide a high level of certainty in business arrangements. Contracts contain the specific terms and conditions of an agreement to explain what is required by each participant, as well as policies, procedures, responsibilities and disciplinary code.

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Topics: Web Forms, Document Management Software, Efficiency, Automation, Document Workflow, End User Experience, Enterprise Content Management, Contract Management, Capture

How Document Management Makes Your Business More Efficient Part III. Human Resources

Posted by Lauren Ford on Sep 18, 2014 1:23:41 PM

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Whether a company hires 10 employees or 500, it is critically important that all workforce-related files are properly managed. Failing to do so, can negatively impact the people, policies and processes of a business. Responsible for handling sensitive employee information, the Human Resources department must efficiently manage paperwork in order to avoid risks in privacy, security and overall document control.

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Topics: Web Forms, Paperless Office, Document Management Software, Human Resources, Document Workflow, End User Experience, Enterprise Content Management, Capture

6 Benefits of Mobile Document Management

Posted by Lauren Ford on May 8, 2014 7:55:27 AM

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Throughout the lifespan of a business, things will unexpectedly come up. Making yourself readily available to work at a moment’s notice is important. Whether at home, away on vacation or traveling, it is extremely beneficial to have immediate access to your documents and company information.

Cloud-based and mobile-ready, document management software gives any business the power to work more efficiently. As an advanced, mobile solution, document management software provides end users with the ability to access documents through a smartphone or tablet device. Leveraging the power of remote accessibility delivers a number of benefits including, but not limited to, the following:

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Topics: Web Forms, Paperless Office, Document Management Software, Automation, Document Workflow, End User Experience, Mobile Document Management, Cloud, Enterprise Content Management, Digital Signature

6 of the Best (and Worst) Methods in Secure File Sharing

Posted by Lauren Ford on Apr 3, 2014 7:37:44 AM

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Without effective document sharing, many businesses could not operate. Whether sharing data internally or externally, organizations across all markets from hospitals to law offices, financial firms and more, depend on using the safest practices in information distribution.

Sharing sensitive client and patient information is risky, so deciding on the most secure yet accurate method is crucial. Protected yet accessible, document management software provides the very best solutions in document delivery versus standard and unsecure paper handling. Let’s take a moment to explore the best and worst methods in secure file sharing.

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Topics: Paperless Office, Document Management Software, End User Experience, Security, Enterprise Content Management

6 Reasons Why Your Accounting System's Built-in Document Management is Not Meeting Your Needs

Posted by Lauren Ford on Mar 4, 2014 7:51:36 AM

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Organizations of various industries implement electronic accounting systems to help keep bills straight while managing customer invoices and other bookkeeping processes. However, many of these users tend to misinterpret accounting systems as document management solutions.

Accounting systems do not focus on ECM strategies because that is not their core competency. Document management manufacturers are completely immersed in providing top of the line electronic content technologies including cutting-edge data capture solutions, document workflow, mobile access and more. These features are just the tip of the iceberg of what independent document management software delivers. So don’t be fooled by your accounting system’s built in document management, as it will fail to meet your needs.

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Topics: Paperless Office, Accounting, Document Management Software, Document Workflow, End User Experience, Scanning, Enterprise Content Management, Capture

GlobalSearch for Real Estate - 7 FAQs

Posted by Lauren Ford on Feb 20, 2014 11:35:44 AM

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The real estate industry is extremely paper intensive as bulky documents stream in daily, causing agents and property managers to spend an immense amount of time handling physical paper files. Employees route these files from agents to brokers, between buyers and sellers, and often waste valuable time searching for misplaced documents. But luckily, document management solutions take real estate transactions paperless without changing the way each individual agency works. Realtors can have complete access to their document database, attend closings, share files, and even collect signatures without the need for physical paper.

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Topics: Paperless Office, Compliance, Document Management Software, Automation, Document Workflow, Real Estate, End User Experience, Enterprise Content Management, Digital Signature, Capture

Customer Support and the Art of Transparency

Posted by Stephen Young on Feb 12, 2014 3:58:15 AM

With a strong commitment to constant innovation, this week at Square 9 we officially launched a new web app for our user community that provides real time insight into our support queue, including the Average Wait Time for a response to a logged case. Additionally this app provides the ability to create a new case or view support hours while on the go, from your mobile phone or tablet device. Yet the Support Queue app’s indisputable value is in the visibility it provides a person requiring software support. This app, which was the brainchild of our Software Support team, publicly releases critical data previously only available internally for managing the effectiveness of customer service levels.

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Topics: Paperless Office, Document Management Software, End User Experience, Mobile Document Management, Development, Support, Customer Service, Enterprise Content Management

Follow the Three P's of Hospitality to Stay Competitive through Real ROI Results

Posted by Lauren Ford on Nov 14, 2013 8:02:04 AM

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From the front desk of your favorite hotel to the kitchen staff, maintenance team and more, businesses in the hospitality industry are constantly evolving to provide the best services to ensure guests leave satisfied. Juggling the responsibilities of guest requests, expenses and upkeep can be overwhelming and often mismanaged. Today, major hotels, restaurants and casinos are taking a new approach to simplify the workload of the chaotic hospitality industry.

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Topics: Web Forms, Paperless Office, Compliance, Document Management Software, Automation, Document Workflow, End User Experience, Enterprise Content Management, Capture