The Key Elements for Business Efficiency

Posted by Lauren Ford on Mar 13, 2018 1:31:57 PM

Whether your company manages 100 or over 100,000 business documents daily, there are sure to be challenges with manual processing. As multi-formatted documents are received, staff across various departments must quickly and accurately process their data. According to AIIM, on average, 44% of documents arrive as electronic records, however 59% of these will end up as a paper copy. This may include PDFs, faxes, emails, Word documents and Excel spreadsheets. Not only are processing times and accuracy considerable factors for a more efficient environment, but paper costs rise dramatically for unnecessary printing of digital documents.

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Topics: Document Management Software, Enterprise Content Management

The Art of Doing More with Less

Posted by Ashley M. Gonzalez on Feb 20, 2018 1:00:00 PM

Minimalism, as a concept, is a tool that can be used to better serve the goals you’re looking to accomplish. Minimalism can be used for personal goals that range from minimizing the amount of needless things in your home, to the conscious evaluation of the value you put on objects. This practice allows you to better understand how you’ve become accustomed to an inefficient way of living and in turn, help you break out of bad habits. These same principles can be applied to the way you work. Whether you’ve already adopted the minimalist lifestyle and see its benefits, or you're in need of some clarity in your professional life, minimalism is the perfect place to begin. Let’s explore how minimalism can provide you with the tools you need to be successful in your workplace. The following key concepts will get you thinking.

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Topics: Efficiency, Productivity, Enterprise Content Management

ECM Software: The #1 Draft Pick for Fantasy Sports Champions

Posted by Ashley M. Gonzalez on Feb 13, 2018 5:28:58 PM

Did you know that as of 2017, there are 59.3 million fantasy sports players? That’s about the size of California and New York combined! How many of you are a part of a fantasy sports league and have won a championship? Let me guess, you poured over stats and figures for hours to build the perfect team with the hopes of coming out on top. Did you know you can apply this same logic to your business strategy by leveraging real time data? This alone will make your business more profitable! Like fantasy sports, ECM software has evolved processes over time to streamline what once were paper-driven activities. Revolutionizing the way we do business, document management enables the automation of documents, from data capture, to routing for approvals. This allows adopters to save time and money by reducing the amount of space needed for paper and the amount of time searching for documents. Let’s explore how advancements in technology can support your interests as a fantasy sports player and a business professional!

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Topics: Document Management Software, Document Workflow, Collaboration, Enterprise Content Management

Work Smarter, Not Harder with Business Process Automation

Posted by Ashley M. Gonzalez on Feb 6, 2018 1:00:00 PM

If your business deals with paper in any capacity, chances are you can benefit from document management software. Document management at its core allows a business to better organize their documents and streamline current processes to boost overall business efficiency. Once you realize the benefits of document management software, the levels of efficiency do not stop there! When utilizing a built-in business process management (BPM) solution, you can further improve your document management strategy with the many capabilities of process automation.

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Topics: Automation, Document Workflow, Support, Enterprise Content Management

Understanding the 4 C’s of Enterprise Content Management

Posted by Allison Kiely on Jan 23, 2018 3:15:00 PM

Is your business missing out on the many benefits enterprise content management (ECM) has to offer? According to AIIM, more than half of traditional organizations are implementing company-wide or departmental ECM software. So, what are you waiting for? Implementing a paperless process in your office can save you and your employees time and headache. To give you a better understanding, let’s explore the 4 C’s of document management software and how they are enabling businesses like yours to work smarter, faster, and more productive!

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Topics: Document Management Software, Collaboration, Enterprise Content Management, Business Continuity

Square 9 & the Rising Tech Industry in New Haven

Posted by Ashley M. Gonzalez on Jan 2, 2018 11:00:00 AM

What could a relatively small city in Connecticut have in common with groundbreaking technology companies like Google and IBM? New Haven, home of the prestigious Yale University, is in the race to build the world’s first Quantum computer. A feat that takes the near magical elements of quantum physics and turns them into usable intelligence. It is not surprising that Robert Schoelkopf, leading Yale scientist and Quantum Circuits founder, chose New Haven, CT as the potential birthplace for the first quantum computer. Since the town’s founding in 1638, New Haven has been a breeding ground for technological advancements. From start-ups and small businesses to large corporations, the Elm City is home to many organizations focused on technological progression and development.

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Topics: Document Management Software, Enterprise Content Management

Accessibility at its Best! Search Your Business Content with One Click

Posted by Ashley M. Gonzalez on Dec 19, 2017 11:00:00 AM

According to Interact, approximately 20% of an employee’s time in the workplace is wasted by searching for information to perform their job effectively. Believe it or not, that is equivalent to an entire working day per week! Now, consider the time it takes you to find an essential piece of information within a stack of papers. You’re losing hours of your day trying to identify different documents and contributing to wasted time that should be spent elsewhere. If you haven’t already been convinced that adopting a document management solution is essential, wait until you learn how the key features of this technology can work for your business in ways you never imagined.

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Topics: Efficiency, Document Workflow, Integration, Enterprise Content Management

GlobalSearch 4.5: Everything You Need to Know

Posted by Lauren Ford on Dec 12, 2017 4:08:25 PM

So, you may have heard about the new GlobalSearch® 4.5 from Square 9 Softworks, and how it’s making its mark as the next-generation, web-based solution for enterprise content management (ECM). Sounds great, right? Well, you may still be wondering what makes this release so important.

To start, it’s important to recognize that innovative software never stays still. Beyond the newest features and functionality, it’s essential to keep your software - and your business - up to speed with regular GlobalSearch updates. Version 4.5 marks exceptional significance because it extends your document management initiatives to the powerful platform of the modern browser.

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Topics: Document Management Software, Enterprise Content Management

How ECM Education Empowers Maximum Business Efficiency

Posted by Lauren Ford on Nov 7, 2017 4:11:31 PM

A well-educated workforce is the key to generating increased levels of business efficiency. But all too often, business owners fail to make employee training a priority. This is especially true in regards to complex business software, like Enterprise Content Management (ECM). Technical training is considered too high of an expense, requiring a large amount of employee time and resources. As a result, the workers responsible for the success of a business fail to gain the knowledge and techniques to take their processes to the next level.

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Topics: Efficiency, Education, Enterprise Content Management

An Agile Approach to Successful ECM Project Delivery

Posted by Lauren Ford on Oct 31, 2017 3:30:00 PM



It is often thought that price factors are the main reason for high customer turnover. While this is sometimes the case, we believe customer retention is directly impacted by the quality of customer service.
But providing exemplary customer service is not always easy, especially when it comes to software. After an order is placed, traditional product implementations can take several weeks to install, with a single technician at the helm. With time being a major factor, meeting all customer expectations can prove challenging. If the right approach is not taken, issues can begin to arise, including breakdowns in communication, rushed deployments and limitations on product training.

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Topics: Collaboration, Customer Service, Enterprise Content Management